Find Resources to Learn More about the PCA Job

Flyers

Flyers for job seekers:

• Need a Job Right Now? flyer
  High-level overview of the benefits of working as a PCA and links to the Mass PCA Directory.
  Also available in Arabic, Chinese, Dari, French, Spanish, Haitian-Creole, Khmer, Pashto, Brazilian Portuguese, Portuguese, Russian, Swahili, and Vietnamese.

• Great Career Opportunity flyer
  More detail regarding the benefits, requirements, and the role of the PCA.
  Also available in Arabic, Chinese, Haitian-Creole, French, Spanish, Brazilian Portuguese, Portuguese, Russian, and Vietnamese.

• Setting up your Worker Profile
  Directions to help job seekers set up their PCA profile on the Mass PCA Directory.
  Also available in Haitian-Creole and Spanish.

• PCA Job Description
  Description of the role of the PCA published by the 1199 SEIU.

Flyers for staff:

• Desk-reference Guide
  One-page summary of available resources for job seekers interested in PCA work.
• PCA Resource Guide
  Two-page overview of how vocational staff can help job seekers before and after finding a PCA job.
• Helping Consumers use the Mass PCA Directory
  Two-page overview of how personal care management staff can help consumer-employers use the Mass PCA Directory

Flyers for consumer-employers:

• Are you Looking to Hire a PCA? flyer
  Helpful resources for consumer-employers looking to hire a PCA
• Help Wanted
  Tear-off flyer for consumer-employers to post their job in the community.
  Also available in Spanish.
• Best Way to Find a PCA
  Reminder to consumer-employers to post a job on the Mass PCA Directory and to contact their Skills Trainer.
  Also available in Spanish.

Videos

• PCA Job Preview video
  Four (4) minute video that shows the importance of PCA jobs, presented by real consumer-employers and their PCAs.
  Also available in Haitian Creole, Portuguese, and Spanish.

• MassHealth PCA Program videos
  Five informational videos presented by real consumer-employers: 1. Getting Hired, 2. On the Job Training, 3. Our Working Relationship, 4. Staying Employed, and 5. PCA Backup.

• MDCS PCA Overview for MassHire Job Seekers - Recorded Presentation
  Informational video presented in English, Spanish, French and Haitian Creole

Training

• PCA Fundamentals of Home Care
  Six (6) hour online training for people who are interested in learning about providing care in someone's home. The goal of this training is to share guidelines to stay safe and healthy while performing direct care work.

• Becoming a PCA
  Twenty (20) minute online learning module that offers details and videos of the PCA job.
  *training available in Spanish

• PCA Fundamentals Pre-Employment Program
  A training program for career advisors to prepare job seekers for PCA employment.

Key

Contacts

1199 SEIU Training and Upgrading Fund (TUF)

Contact TUF to ask about the PCA new hire orientation (NHO), skills training and other PCA benefits. They can provide interpretation in any language.

• Phone: 877-409-8283
• Email: infoMA@1199funds.org
• You can also sign up for the PCA NHO online

Mass PCA Directory

The state’s online referral platform to connect consumer-employers to PCAs. Contact the Helpline for help with setting up your profile, posting a job, applying for a job, etc. Live operators are available Monday through Friday from 9am-5pm. They can offer help in any language.

• Website: Mass PCA Directory
• Phone: 1-888-627-7722
• Email: info@masspcadirectory.org

Tempus Unlimited, Inc. (Tempus)

Tempus is the fiscal intermediary for the MassHealth PCA program. Contact Tempus to ask about new hire paperwork, tax forms, and non-payment issues (after discussing with the consumer-employer). They can offer help in any language.
IMPORTANT – do not work as a PCA until your new hire paperwork has been submitted and approved by Tempus.

• Website: Tempus Unlimited, Inc.
  Live chat is available
• Phone: 877-479-7577
• Email: MAFMS@tempusunlimited.org
• Fax: 800-359-2884

Healthcare Navigator:

There is a Healthcare Navigator dedicated to helping PCAs access health insurance.

• Website: Healthcare Navigator
• Phone: 617-933-3166